GOALS (Georgia Online Application Licensing System) is a new technology system implemented by GA SOS PLB.

GOALS is an enhanced licensing management system launched to expedite and streamline the issuance of professional licenses across Georgia.

Yes. However, online applications will only incur a $5 processing fee, while paper applications will have a $10 fee.

Applicants will be able to use both iOS and Android mobile devices as well as desktops, laptops and tablets; Google Chrome should always be used as the browser.

A series of questions will be provided by GOALS to guide the applicant to the licenses for which they are qualified.

Yes. All applications need to include all required documentation in order to be submitted. Incomplete applications will be saved for 30 days. After 30 days, if the application is not complete, the application will be canceled.

Once an application is in submitted status, an Analyst can extend the due date of the third-party request if proof has been provided about making a third-party request.

The applicant can submit the required documentation via the amendment process on the GOALS portal. The applicant will have 60 days to respond to the Deficiency Notice.

Yes. The applicant will need first to create a request for appeal. Once the request is processed, the applicant will then be scheduled accordingly.

Navigate to the License Page and locate the tab labeled "Generate Pocket Card," then click on it to print the license.

Applicants can only submit one application per license type and application method (renewals, inactivation, etc.); GOALS will not allow a secondary application for the same license type.

Applicants can submit more than one application if submitted to different boards.  GOALS guided workflow will inform the applicant if their specific applications are allowed.  

A link will be provided to the third party to submit the necessary documentation

Yes. Sub-license info will be displayed on all licenses when printed.

Fines can be in person or online via GOALS.

Supplemental documentation for complaints can be submitted via GOALS.

Yes. An email confirmation is automatically generated and sent to the applicant when a case is closed.

No. To be entered as a participant in the complaint record, it is not required for a Respondent to be licensed.

No. However, if there is a continuing education audit, the application will be flagged and processing paused until the continuing education documents are submitted.

There are some documents available on GOALS that can be completed online. Other documents need to be downloaded, completed offline, signed offline, and then uploaded to GOALS.

Yes. However, the applicant must select “military” in the application in order for the application to be flagged to be expedited.

Yes. The Payment section displays a receipt of the transaction.